Telehealth · Virtual care · Remote practices

HIPAA Compliance Software for Telehealth Providers

Telehealth practices face the same HIPAA expectations as in-person ones, plus the added complexity of remote endpoints, video vendors, and recording retention. HIPAA Security Suite gives telehealth providers a single workspace to manage all of it.

Telehealth compliance workspace with vendor BAAs and remote clinician endpoint scan results
Telehealth workspace with vendor BAAs and remote clinician endpoint scan results.

Where telehealth complicates HIPAA

More vendors, more BAAs

Video, messaging, scheduling, eRx, payments, and recording vendors all need current BAAs.

Remote endpoints

Clinician laptops and home networks are part of your HIPAA Security Rule scope.

Recording & retention

If you record visits, retention, access controls, and breach risk all increase.

What HIPAA Security Suite covers

Telehealth needHow the platform helps
Vendor / BAA tracking for telehealth stackCentralized BAA list with renewal reminders.
Workforce training on remote PHI handlingPer-user video training, reminders, certificates, and reporting.
Customized policies (telehealth, remote work, sanctions)Pre-built customizable policies tailored to your practice.
Endpoint security for clinician devicesNSS Agent scanning, encryption visibility, and patch status.
Breached-credential monitoringContinuous alerts on exposed company credentials.
CVE / threat trackingCISA KEV feed surfaces actively exploited vulnerabilities to patch.
Audit-ready documentationOne workspace produces the full evidence package.

Built for distributed clinical teams

Whether you run a fully remote behavioral health practice, a hybrid medical clinic, or a multi-state telehealth platform, the workspace is designed for distributed workflows: per-user attestations, role-based training, and endpoint visibility regardless of where clinicians are.

Quote-based pricing scales to user count and scope.

Telehealth buying tip: ask each compliance vendor how they treat clinician home endpoints. If endpoint security is "out of scope," your Security Risk Analysis will keep flagging the same gap year after year.

Frequently asked questions

What HIPAA requirements apply to telehealth providers?

Telehealth providers are still HIPAA covered entities or business associates and must follow the Privacy, Security, and Breach Notification Rules. Telehealth video, messaging, scheduling, and recording vendors typically require signed BAAs.

What changed after the COVID-19 telehealth flexibilities ended?

Enforcement discretion for non-HIPAA-compliant communications platforms ended, and providers are now expected to use HIPAA-compliant telehealth tools with current BAAs and documented risk-management practices.

How does HIPAA Security Suite handle clinician laptops & remote endpoints?

NSS Agent scans clinician endpoints for vulnerabilities and patch status. Breached-credential monitoring flags exposed credentials. CISA KEV tracking calls out actively exploited CVEs that require urgent action.

Can we run a fully remote practice on it?

Yes. The platform is designed to support distributed workforces with per-user training, policy attestations, endpoint scanning, and centralized documentation.

See HIPAA Security Suite for telehealth

Get a guided walkthrough focused on telehealth realities — vendor BAAs, remote endpoints, recording retention, and audit-ready reporting.